Shipping
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When will my order be shipped?
Your order will be processed within 1-3 business days and shipped out shortly after. -
How long does delivery take?
Estimated delivery time is 4-8 business days after processing. -
Can I track my package?
Yes! You will receive a tracking number as soon as your order has been shipped.
Returns & Refunds
We offer free returns within 30 days of receiving your order. Your order must meet the following conditions:
- The item must be in its original condition, including packaging and all parts. But the order can ofcourse be open.
- The product must not have been damaged due to improper use.
- If the product is related to hygiene, it must be thoroughly cleaned before returning.
- If the item arrived defective, please notify us immediately.
- Refunds are processed within 7 business days of receiving your return.
How to Return an Item
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Email support@endlessfind.com with:
- Order number
- Reason for return
- A photo of the item (if damaged)
- Your full name and shipping address
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We will provide you with the correct return address—do not return the item to the sender’s address.
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Once we receive your return, we will process your refund to the original payment method.
Cancellations & Refunds
- Orders are processed automatically as soon as they are placed, so cancellation is not possible once your order has been shipped.
- If your order is in transit, you must wait until you receive it before requesting a return.
- Refunds exclude any shipping fees unless the item is defective or incorrect.
Claims & Complaints
- Faulty or defective items: You must report any issues within 2 months of discovering the defect.
- Warranty does not affect your right to claim: Even if a product comes with a 1-year warranty, you have the right to file a complaint for up to 3 years under consumer protection laws.
- If a product defect is confirmed, we will offer a replacement, repair, discount, refund, or reimbursement for the repair costs.
For any further questions, feel free to contact us at support@endlessfind.com.